Lumen help

Exploring the Network Visibility dashboard

Network Visibility (showing Utilization tile)

  1. Click Monitoring, then click Network Visibility.

    Control Center opens the Network Visibility dashboard. On the map, Control Center shows locations with services needing your attention. Tiles show services with high utilization or critical issues, services that are down or have threshold warnings, as well as open tickets and scheduled maintenance for your services. Use the Map View and List View tabs above the tiles to toggle between views.
Network Visibility

Network Visibility tiles

To view locations with high or elevated utilization, click the Utilization tile:

  • High: average utilization percentage above 85% during the latest 5-minute sample.

  • Elevated: average utilization above 65% during the latest 5-minute sample.

Utilization data is calculated as follows:

  • bits = bytes * 8
  • bits per second = Bits / time delta (usually 300 for a 5-minute interval)
  • utilization average = bits per second / committed bandwidth
Network Visibility (showing Utilization tile)

Network Visibility (showing Performance tile)

To view maps locations that are identified as Down, click the Status tile:

  • Down: Interface Oper status is down during the latest 5-minute sample.

  • Up: Interface Oper status is up during the latest 5-minute sample.
Network Visibility (showing Status tile)

Network Visibility (showing Threshold Alerts tile)

To view locations with Dynamic Capacity events currently in progress or upcoming, click the Dynamic Capacity tile.

  • In Progress: Dynamic Capacity events running now.

  • Upcoming: Dynamic Capacity events scheduled within the next seven days.
Network Visibility (showing Dynamic Capacity tile)

To view locations with open or recently closed tickets, click the Repair Tickets tile.

  • Active: tickets currently open and being worked

  • Closed: tickets recently closed in the past 7 days
Network Visibility (showing Repair Tickets tile)

To view locations with scheduled maintenance currently in progress or upcoming, click the Scheduled Maintenance tile.

  • In Progress: events running now or within the next 24 hours.

  • Upcoming: events scheduled between 24 hours and 30 days from now.
Network Visibility (showing Scheduled Maintenance tile)