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Lumen help

Edge Gateway support

Lumen® Edge Gateway enables you expedite your on‑premise operations by using and managing a device storing a virtual machine service chain.

Managing Edge Gateway

The Lumen Edge Gateway device enables you to set up an on‑premise virtual machine service chain. Only network, security, and IT specialists should work with the Edge Gateway device and applications. Edge Gateway supports four types of VNFs (virtual network functions). Each type determines where it stands in the service chain.

Lumen Edge Gateway Manager

Use Lumen Edge Gateway Manager to manage your Edge Gateway devices. With this application, you can add and configure VNFs (Virtual Network Functions) and connections used by your device.


SD‑WAN applications

Edge Gateway enables you to deploy an SD‑WAN (software‑defined wide area network) on your device to connect applications. On the Edge Gateway device, external interfaces connect directly to the WAN ports. In the virtual machine service chain, internal interfaces connect to firewall transit networks or LAN (local area network) virtual networks.

SD‑WANs are required.

You can deploy the following on Edge Gateway:
 

SBC applications

Edge Gateway enables you to deploy an SBC (session border controller) on your device to control network traffic. On the Edge Gateway device, external interfaces connect to WAN Edge SBC interfaces. In the virtual machine service chain, internal interfaces connect to LAN networks.

SBCs are optional.

You can deploy the following on Edge Gateway:

IT payload applications

Edge Gateway enables you to deploy IT payloads containing virtual machines on your device. In the virtual machine service chain, LAN interfaces connect to LAN networks.

IT payloads are optional. You can have as many applications as the hardware can support depending on the device specifications (memory, storage, virtual cores).

You can deploy the following on Edge Gateway:

Firewall applications

Edge Gateway enables you to deploy a firewall on your device to protect the IT payload (virtual machines). On the Edge Gateway device, external interfaces connect to firewall transit networks. In the virtual machine service chain, internal interfaces connect to LAN networks.

Firewalls are optional.

You can deploy the following on Edge Gateway:
 

Edge Gateway devices

The Edge Gateway service chain provides a mapping for layer 1 virtual wire connections between the physical ports and the logical ports in the VNFs. These virtual wire connections act like trunk ports. You must configure layer 2 (virtual LAN tag) and layer 3 (IP/routing) inside the VNFs.

The Edge Gateway device is available in three variations of the Lanner NCA-1515A (8 core) and Lanner NCA-1515F (16 core) chassis. Each of the variations has a US model and a global model. The US models include an LTE modem. The global models do not have this modem. The size (number of cores, available storage, and memory) of the model determines the type and number of applications you can run within the IT payload component. You cannot run more applications than the device is capable of running.

ModelHardware vendorCoresProcessorMemoryStorageUsable portsLTE **Power suppliesPower inputCoolingForm factor options
U0832-E08L-01Lanner 1515A8ATOM C375832 GB512 GBRJ45 x 6 1GbE
SFP x 2 1GbE		External or Internal1External AC 100~240V @50-60 HzSmart (Single Fan)Desktop Rack Mount Shelf Mount
U1632-E08L-01Lanner 1515F16ATOM C39581 TBSmart (Dual Fan)

U1664-E08L-01

64 GB4 TB
U3264E12R-01Lanner 4025A16 Physical
32 Virtual		XEON D1287NTRJ45 x 8 1GbE
SFP+ x 4 10GbE		External2Dual Internal AC 100~240V @47-63 Hz4x Smart Swappable1U 19"
Rack Mount

ModelVendor hardwareCoresProcessorMemoryStorageUsable portsLTE **Power suppliesPower inputCoolingForm factor options
U0832‑E08‑01Lanner NCA‑1515A8ATOM C375832 GB512 GBRJ45 x 6 1 GbE
SFP x 2 1GbE

External1External AC 100~240V @50‑60 HzSmart (Single Fan)Desktop
Rack Mount
Shelf Mount
U1632‑E08‑01Lanner NCA‑1515F16 ATOM C39581 TBSmart (Dual Fan)
U1664‑E08‑0164 GB4 TB

Service ports on the Edge Gateway device (Lanner 1515 series).
Service ports on the Edge Gateway device (Lanner 4025 series).

The service chain.

Edge Gateway support

For Edge Gateway support:

Note: When contacting support, be sure to have the following information ready for us:
 

  • contact information: name, email, and phone number
  • description of your issue
  • error logs or other pertinent data captured to help us troubleshoot your issue
  • billing account number (BAN) for the service you need help with (available on your paperless or paper invoice)