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VoIP: VoIP portal

Access the Lumen® VoIP portal to manage your VoIP services. Download user guides to learn more how to manage your services and learn about additional features that are available.

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VoIP portal guides

VoIP administrator portal user guide

Learn how to manage your VoIP service and manage users/seats.

 

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VoIP end-user portal user guide

Learn how to customize your VoIP service, set up voicemail, and manage contacts.

 

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IQ SIP Trunk administrator portal user guide

Learn how to manage your IQ SIP Trunk service.

 

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IQ SIP Trunk administrator guide: 911 information

Learn how to manage the 911 information for your IQ SIP Trunk service.

 

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Call recording user guide

View your call-recording dashboard, listen to and manage your recordings.

 

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Bulk-upload instructions

Use the VoIP administrator portal to bulk upload user/seat information to easily manage your service.

 

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