Lumen help

VoIP: VoIP portal

Access the Lumen® VoIP portal to manage your VoIP services. Download user guides to learn more how to manage your services and learn about additional features that are available.

VoIP portal guides

VoIP administrator portal user guide

VoIP end-user portal user guide

Lumen SIP Trunking administrator portal user guide

Lumen SIP Trunking administrator guide: 911 information

Call recording user guide

Bulk-upload instructions