Lumen help

Porting support: Port‑out Request tool (SPIDs 7058, 7150, 8318, and 8824)

Contacts for SPIDs 7058, 7150, 8318, and 8824 (formerly Level 3)

Porting request types: simple, complex, and projects

Requesting customer service records (CSRs)

Requesting a port out from a Level 3 SPID (local service request)

Project porting

Status updates

Same-day requests to supp or cancel

Concurrence requests