We will contact you to schedule a call to activate your service. (To activate your service, we may need to verify the serial number of the device.)
During the activation call, your Lumen engineer
- Validates the configuration has been downloaded to the device.
- Validates that traffic can be passed between the devices.
- Completes a test plan to confirm successful activation and checks that the site-installation technician has completed their work.
If you have any questions during the initial installation, please contact our support team at 877-453-8353, option 3, then 4 and tell them you're a SD-WAN with Cisco Meraki customer.