Lumen help
Most types of fax machines work with Lumen VoIP, but not all. Here are some things you’re going to want to check to help you troubleshoot.
While modems were created to be used on the traditional telephony network, they can be made to work with Lumen Voice over Internet Protocol (VoIP). Check out these troubleshooting tips to help ensure that your modem can work correctly with VoIP.
Follow these instructions to configure the profile rule for your Cisco SPA3102 ATA for Lumen VoIP service. It has one analog FXS port and one FXO port.
Follow these instructions to configure the profile rule for your Grandstream HT503 ATA for Lumen VoIP service. It provides one analog FXS port and one FXO port.
Follow these instructions to configure the profile rule for your Cisco SPA122 ATA for Lumen VoIP service. It has one analog FXS port and one FXO port.
Follow these instructions to configure the profile rule for your Grandstream HT813 ATA (analog termination adapter) for Lumen VoIP service. It provides one analog FXS port and one FXO port.
You can occasionally run into problems when you use a point of sale (POS) machine with Lumen VoIP. A POS machine may fail to connect or can’t find a valid number to complete a transaction. Here are some things you’re going to want to check to help ensure that your POS machine can work correctly with VoIP.
A TTY machine can work with Lumen VoIP and the TRS service for customers who are deaf, hard of hearing, or have speech disabilities using either standard or specially designed phone equipment. Here are some things you’re going to want to check to help ensure that your TTY machine and TRS can work correctly with VoIP.