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If you no longer need a Lumen Fiber+ Internet service, you can create an order in Control Center to disconnect it.

You can request to disconnect services online using Control Center that you no longer need.

After you create a disconnect request in Control Center, you can edit the contact information, add notes to communicate with Lumen, or add attachments to update the request.

If you no longer want to disconnect a service, you can cancel a disconnect request using Control Center.

You can create requests to disconnect Lumen services in Control Center. Once you create a request, you can track its status online and communicate with Lumen within the request.

After you create a disconnect request, you can track the status of your request in Control Center.

You can disconnect phone numbers from a Lumen SIP Trunk phone service using Control Center.

Learn how to disconnect your Lumen services and what information Lumen needs to process your request.

Control Center shows all your Lumen services and lets you easily manage them. You can view information about new products and services, check locations to see what services are available, place orders, and view status on your orders.