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Using Control Center, you can request changes to your Lumen services online.

You can use Order Status in Control Center to track the progress of your wholesale orders for Lumen Dedicated and Switched services, batch orders and online order forms, Switched 8XX porting requests, and more.

Using the 1+ Switched and Toll Free page in Control Center, you can view the status of orders you places for toll-free numbers, terminations, route plans, etc.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for toll-free numbers to terminate to a unique phone number (termination) or to a trunk group.

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order for toll-free numbers using a spreadsheet.

Using the 1+ Switched and Toll Free page in Control Center, you can create a bulk order for a toll-free terminations using a spreadsheet to avoid creating an order for terminations row by row. You can create a termination for a ring-to number or a switch/trunk group combination.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a toll-free termination for routing multiple toll-free numbers to a single point. You can create a termination for a ring-to number or a switch/trunk group combination. (You can create only one termination per switch/trunk group combination.)

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order to create multiple simple route plans at once using a spreadsheet.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a simple toll-free route plan.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a complex toll-free route plan.

Using Control Center, you can view the status of the connections for your Lumen Dynamic Connections (Ethernet) service.

Using Control Center, you can clone an existing connection to create a new connection for your Lumen Dynamic Connections (Ethernet) service.

Using Control Center, you can view details for a connection on your Lumen Dynamic Connections (Ethernet) service.

You can create a support ticket for a Lumen Dynamic Connections (Ethernet) connection if you need to troubleshoot an issue such as a failed connection, existing connection not working, or trouble disconnecting a connection.

If you no longer need a connection for your Lumen Dynamic Connections (Ethernet) service, you can disconnect it in Control Center.

You can view the status of an order in Control Center, including a timeline with milestones for when the Lumen services will be ready to use.

After you create a disconnect request in Control Center, you can edit the contact information, add notes to communicate with Lumen, or add attachments to update the request.

You can learn how to submit a request in Control Center to add new Lumen Toll-Free, IQ Networking, and Private Line services.

You can use Control Center to make changes to existing Lumen Toll-Free, IQ Networking, or Private Line services.

You can use Control Center to submit a request to move Lumen Toll-Free, IQ Networking, or Private Line services to a different address.