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After you create a disconnect request in Control Center, you can edit the contact information, add notes to communicate with Lumen, or add attachments to update the request.

If you no longer want to disconnect a service, you can cancel a disconnect request using Control Center.

You can use Control Center to submit a request to move Lumen Toll-Free, IQ Networking, or Private Line services to a different address.

You can use Control Center to make changes to existing Lumen Toll-Free, IQ Networking, or Private Line services.

If you need make changes to your Lumen Managed Network Services, you can submit a change request using Control Center.

After you receive an email letting you know the toll-free numbers you reserved are available, learn how to place the order using Control Center. You can place an order for random toll-free numbers without reserving them first.

You can learn how to submit a request in Control Center to add new Lumen Toll-Free, IQ Networking, and Private Line services.

After you create a disconnect request, you can track the status of your request in Control Center.

If you no longer need a Lumen Dynamic Connections (IP VPN) connection you created, you can disconnect the connection in Control Center.

Using Control Center, you can request changes to your Lumen services online.

If you have trouble with a Dynamic Connections (IP VPN) connection, you can use Control Center to create a repair ticket to have Lumen research the issue.

If you no longer need a saved view of Lumen orders for your organization, you can delete it from Control Center.

You can filter, sort, or search through all of your orders to find the one you are looking for.

After you create a saved view of Lumen orders in Control Center, you can edit the view to adjust the columns shown for the view or advanced filters applied (such as the location, order ID, or billing account number).

Instead of applying the same filters and search criteria every time you view the status of Lumen orders in Control Center, you can save the view to easily access it again.

You can use the IP Solutions OLOF to submit order requests for Lumen Internet Port, Private Port VPN, and Private Port VPLS using Control Center.

You can use this process for Dedicated 8XX batch Files; upload batch files directly into Control Center, or use the Lumen Protected Internet Delivery utility to send a batch file to Lumen Wholesale.

After you have added a Switched 8XX to your account in Control Center and it is porting, you must email the LOA to Lumen.

You can save online order forms (OLOFs) and Dedicated Toll Free Origination (DTFO) orders in Control Center; when you are ready to submit a saved order you can retrieve it in Preliminary Order Status.

Use Service Status in Control Center to access a quick overview of current status information for Lumen ANI, 8XX, or calling card services.