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Using Control Center, you can request changes to your Lumen services online.

You can use Order Status in Control Center to track the progress of your wholesale orders for Lumen Dedicated and Switched services, batch orders and online order forms, Switched 8XX porting requests, and more.

Using the 1+ Switched and Toll Free page in Control Center, you can view the status of orders you places for toll-free numbers, terminations, route plans, etc.

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order for toll-free numbers using a spreadsheet.

Using the 1+ Switched and Toll Free page in Control Center, you can create a bulk order for a toll-free terminations using a spreadsheet to avoid creating an order for terminations row by row. You can create a termination for a ring-to number or a switch/trunk group combination.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a toll-free termination for routing multiple toll-free numbers to a single point. You can create a termination for a ring-to number or a switch/trunk group combination. (You can create only one termination per switch/trunk group combination.)

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a simple toll-free route plan.

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order to create multiple simple route plans at once using a spreadsheet.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for toll-free numbers to terminate to a unique phone number (termination) or to a trunk group.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a complex toll-free route plan.

After you create a disconnect request in Control Center, you can edit the contact information, add notes to communicate with Lumen, or add attachments to update the request.

You can learn how to submit a request in Control Center to add new Lumen Toll-Free, IQ Networking, and Private Line services.

You can use Control Center to make changes to existing Lumen Toll-Free, IQ Networking, or Private Line services.

You can use Control Center to submit a request to move Lumen Toll-Free, IQ Networking, or Private Line services to a different address.

You can create requests to disconnect Lumen services in Control Center. Once you create a request, you can track its status online and communicate with Lumen within the request.

If you created a cross connect request, but don't yet have an order number to track the status in Control Center, you can request a status update using Control Center.

Using Control Center, you can request a new cross connect or modify an existing cross connect purchased from Lumen.

If you no longer want to disconnect a service, you can cancel a disconnect request using Control Center.

You can update directory listing information (or remove a phone number from the directory) for phone numbers on your Lumen Voice Complete service by submitting a change request using Control Center.

If you need make changes to your Lumen Managed Network Services, you can submit a change request using Control Center.