Lumen help
The Edge Services portal enables you to view logs detailing events over various timeframes.
Use Edge Services portal to delete any of your app monitors.
App monitors display a collection of failures or impact events based on a set of checks and groups.
You can mute an app monitor for planned maintenance. It removes the app monitor from any open incidents, and it remains muted until turned off.
Edge Services portal enables you to reopen closed monitoring incident reports.
To configure user notifications, an Edge Services portal contact must first be created. Edge Services portal provides examples and information when configuring the contact. Once configured, you can use contacts to build Alert Rules.
App Monitors in Lumen Edge Services Portal display a collection of failures or impact events based on a set of checks and groups.
Use Edge Services portal to edit any of your app monitors.
View Edge Services portal contacts required to configure monitor user notifications.
Use the Edge Services portal to edit a contact. You can change the name, contact type, email address, and mobile number.
Delete a monitoring contact you created in Edge Services portal.
Select the monitoring incident to make any editing changes.
You can view the details of a monitoring incident, including the incident’s description and resolution.
Mute an incident, which removes the incident from availability calculations.
Use the Edge Services portal to close existing monitoring incident reports.
Unmute a muted incident, which puts the incident back into availability calculations.
Use the Monitoring tab in Lumen Edge Services portal to view and create details for status, logs, apps, checks, groups, incidents, contacts, and alert rules.