If you forget your LSR/CSR Online portal username or password, there are ways to retrieve them. If you forget your username, you can contact your organization's portal administrator. If you forget your password, you can retrieve it online.
To port phone numbers from SPID 7343 (legacy Global Crossing), you must first sign in to the LSR/CSR online portal. Once you sign in, you can create local service requests (LSRs) and requests for customer service records (CSRs).
Use the LSR/CSR Online portal for porting from the legacy Global Crossing SPID: 7343. Lumen does not accept manual LSR or CSR requests for SPID 7343. You must submit all requests through the LSR/CSR Online portal.