Lumen help
Learn how to access reporting for your VoIP service. The VoIP portal contains reporting and you can find additional reporting in Control Center. Learn more about what's available where.
As a VoIP administrator, you can update profile information for VoIP portal users in your organization.
As a VoIP portal administrator, you can download a spreadsheet of VoIP portal users. You can use the list to help you track changes you need to make to user profile information.
You can manage Lumen Hosted VoIP and Lumen SIP Trunking services using the VoIP portal.
Access the Lumen® VoIP portal to manage your VoIP services. Download user guides to learn more how to manage your services and learn about additional features that are available.
Get help using Lumen portals to make the most of your services. Access portals to manage your services, tickets, orders, and invoices.
Access help for your Lumen VoIP services. Get help using the VoIP portal, learn how to install and use your VoIP equipment, and access help for add-on features to help make your VoIP service work harder for your business.