Lumen help
As a Control Center system administrator, you can reissue security tokens for users in your organization if they forget their security PIN. Reissuing a token means you don't have to remove the token and issue a new one.
As a Control Center system administrator, you can issue a security token to a user (to enable two-factor authentication) so the use can view and manage Security services.
If a user in your organization no longer needs to access Security services, you can remove the security token from their Control Center user nprofile.
Learn how to access help for your Lumen Security service; get help with managing your service or reporting service issues.
Learn how to use the Lumen Security Solutions portal to access reporting for your Adaptive Network Security (ANS) and Adaptive Threat Intelligence (ATI) services.
Learn about the service-management capabilities in Control Center, such as creating/managing repair tickets, configuration change requests, and circuit tests.