Lumen help
Learn more about traceroutes and how it handles timeouts and unreachables in analyzing your network traffic.
As a foundation to using traceroute to diagnose issues with your network traffic flow, learn more about how traceroute works.
Learn more about traceroute and how to read the output to help you analyze network traffic flow.
Learn how traceroute can be helpful in diagnosing issues with your network traffic.
Learn more about traceroute and important function of IP routing; routing isn’t always symmetrical and, in the case of the Internet, it’s often asymmetrical.
You can use Order Status in Control Center to track the progress of your wholesale orders for Lumen Dedicated and Switched services, batch orders and online order forms, Switched 8XX porting requests, and more.
Learn when traceroute can mislead you in diagnosing network traffic issues.
You can easily remove a filter you set up in Usage Analyst to create a time period for segmenting call flow.
You can easily change a filter you added to create a time period to segment call flow data in Usage Analyst. (You can only edit the time period if you created it.)
You can edit an existing use data filter in Usage Analyst when your search parameters or reporting objectives change.
You can create time periods in Usage Analyst to segment call flow based on the time of day calls are coming in.
As an administrator or a user with the correct permissions, you can change which hierarchy is active in Usage Analyst; the active hierarchy determines the structure for use reports.
You can use a filter to check for incomplete call traffic in Usage Analyst.
You can edit an ordered use report that is not yet complete in Usage Analyst.
You can apply filters to your use data in Usage Analyst to help narrow the scope of your reports.
You can delete a pending report order in Usage Analyst if you no longer need that report.
When you need to print or archive a hierarchy or branch for future reference you can export it from Usage Analyst.
You can delete a private hierarchy in Usage Analyst any time; you can only delete a public hierarchy if you are the administrator or the administrator gives you permission.