Using Control Center, you can submit configuration change requests for DNS changes, such as adding/removing/changing domains or zone records for both forward and reverse DNS, as well as requesting reverse delegation.
You can view a list of the circuit tests you've run as well as their status in Control Center. Circuit testing history is updated hourly. If a non-intrusive performance metrics test returns an error, you'll be prompted to create a repair ticket and schedule an intrusive test.
In Control Center, you can run a non-intrusive performance metrics test if you're having trouble with a circuit to diagnose the problem. Depending on the results of the test, you can request an intrusive test to further diagnose the problem or open a repair ticket to request that Lumen resolve the issue. You must run this non-intrusive test on a circuit first and then you can request an intrusive test.
Lumen uses industry-standard testing to help ensure that your ethernet-enabled services perform correctly at turn-up and continue to meet your business needs. This article covers those testing methodologies.