Lumen uses industry-standard testing to help ensure that your ethernet-enabled services perform correctly at turn-up and continue to meet your business needs. This article covers those testing methodologies.
Learn how to resolve throughput issues related to your MAC address. If your MAC address begins with a 4 or a 6, this could contribute to packet reordering over your Lumen service—which may cause slow speeds.
Using Control Center, you can submit configuration change requests for DNS changes, such as adding/removing/changing domains or zone records for both forward and reverse DNS, as well as requesting reverse delegation.