Lumen uses industry-standard testing to help ensure that your ethernet-enabled services perform correctly at turn-up and continue to meet your business needs. This article covers those testing methodologies.
You can view a list of the circuit tests you've run as well as their status in Control Center. Circuit testing history is updated hourly. If a non-intrusive performance metrics test returns an error, you'll be prompted to create a repair ticket and schedule an intrusive test.
Using Control Center, you can submit configuration change requests for DNS changes, such as adding/removing/changing domains or zone records for both forward and reverse DNS, as well as requesting reverse delegation.