You can use the time-of-day feature in Control Center to schedule exactly when your calls should start and stop being transferred to a particular location.
You can change from a switched to a dedicated termination number for any toll-free routing plan. Your changes can also be activated within minutes in Control Center.
You can use the percentage-allocation routing feature in Control Center to automatically redirect a certain amount of your inbound toll-free calls to different locations.
You can use the day-of-week feature in Control Center to send your toll-free call traffic to a different location on certain days.
You can change the start and stop days, the termination number, or time zone for all of your existing call routing plans using Control Center.
You can remove an alternate call plan for inbound calls to your Lumen Toll Free service in Control Center.
You can create a custom holiday in Control Center so you can reroute toll-free call traffic on days that are significant to your business.
You can delete DNIS information for a toll-free number using Control Center.
You can delete a group call plan in Control Center should you no longer need it for routing your toll-free numbers.
You can change the termination number(s) for any toll-free routing plan in Control Center. The changes take effect in only a few minutes.
You can create a group call plan using Control Center to make managing your toll-free numbers easier. Make one change and have multiple numbers update automatically.
You can use the day-of-year feature in Control Center to redirect your toll-free call traffic on holidays that are significant to your business.
You can use geographical routing in Control Center to automatically redirect your inbound toll-free calls based on where the caller is dialing from.
You can create DNIS information for a toll-free number using Control Center. DNIS lets you create a label to know which phone number your customer dialed to reach you. It's useful when you have multiple toll-free numbers.
You can change the holiday or select a different DED/SWI termination number for your existing day-of-year routing plan using Control Center.
You can check the status of the bulk termination edits you or someone on your team made using Control Center.
You can update the terminating number(s) for any call routing plan in Control Center. Your changes will be activated within minutes.
You can quickly move traffic from one location to another by bulk editing your toll-free numbers using Control Center.
You can update an alternate call plan so you can change the location your inbound calls are routed to at a moments notice using Control Center.
You can update the dialed number identification service (DNIS) using Control Center. This feature is helpful if you have multiple toll-free numbers.
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