While modems were created to be used on the traditional telephony network, they can be made to work with Voice over Internet Protocol (VoIP). Check out these troubleshooting tips to help ensure that your modem can work correctly with VoIP.
If you get a URL error on your VoIP phone after bootup, you need to verify the VLAN setting. It’s a good idea to do this when you set up your phone at a new location, such as taking your phone from (or back to) your office.
Busy lamp fields is a feature that can be programmed on your phone to see the phone status (idle, ringing, on a call) of other extensions. Learn how to use busy lamp fields to monitor, answer, transfer, and conference calls.
If you cover calls for other people in your office and have busy lamp fields programmed on your phone, you can view whether they are on a call based on the status icon next to their busy lamp field key.