Learn how to access Receptionist Console the first time you sign in.
Explore the Receptionist Console workspace. Learn about the Call Console, Contacts, and Logo panes.
If you no longer need a contact in your speed dial directory, learn how to delete it in Receptionist Console.
Learn how to make calls using Receptionist Console. You can dial a number manually, redial a phone number, dial from a call history lists, or click-to-dial from a directory.
Learn how to add a contact to your personal directory in Receptionist Console.
Learn how to add a contact to your speed dial directory in Receptionist Console.
Learn how to save your Receptionist Console workspace automatically when you sign out.
Learn how to answer calls from the Receptionist Console Call Console pane.
Learn how to place a call on hold and resume a call using Receptionist Console.
Learn how to add contacts to monitor and view their status in Receptionist Console.
Learn how to start a conference call from Receptionist Console. From here you can also put a conference call on hold and add more people to a conference call.
Learn to view and use your enterprise directory in Receptionist Console. The enterprise directory contains all of the users from your organization.
If you no longer need a contact in your personal directory, learn how to delete it in Receptionist Console.
Learn how to make notes about a contact in Receptionist Console. You can make notes about a contact such as on vacation, traveling on business, or at the doctor.
Learn how to identify the status of your current calls from the Receptionist Console Call Console pane.
You can turn Call Forwarding Always on and off; turn the feature on to make all your incoming calls go to another phone number that you specify.
You can turn on Do Not Disturb (DND) using Receptionist Console when you're not available to take calls; all incoming calls will automatically go to your voicemail. When you're ready to receive calls again, you can turn Do Not Disturb off again.
Learn how to search for a contact in Receptionist Console.
Learn how to transfer a call without announcing the caller using Receptionist Console.
After you've created a speed dial code for a contact, learn how to speed dial the contact using Receptionist Console.
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