Learn now to prepare for your hot-cut coordinated event, including how Lumen schedules the event and who you should include to help ensure it's successful.
Learn how to get ready to activate Lumen services. Learn what you need to do before the scheduled activation and what happens during the activation call.
Learn how to get ready to activate a Lumen managed service and how to troubleshoot common activation issues.
Learn how to get additional help in your area while we're installing or activating your new Lumen services.
Learn more about when, and under what circumstances, we start billing for your services. This information represents standard Lumen policies which apply to you unless otherwise stated in your master service agreement (MSA).
Use this guide to help you through your activation and to ensure you can begin using your new Lumen services as quickly as possible.