Learn more about when, and under what circumstances, we start billing for your services. This information represents standard Lumen policies which apply to you unless otherwise stated in your master service agreement (MSA).
Learn how to get additional help in your area while we're installing or activating your new Lumen services.
Learn now to prepare for your hot-cut coordinated event, including how Lumen schedules the event and who you should include to help ensure it's successful.
Learn how to get ready to activate a Lumen managed service and how to troubleshoot common activation issues.
Use this guide to help you through your activation and to ensure you can begin using your new Lumen services as quickly as possible.
Learn how to get ready to activate Lumen services. Learn what you need to do before the scheduled activation and what happens during the activation call.
Sign in / pay bill
Globalview (DDoS Mitigation)
SD-WAN Versa portal
Security Solutions portal
Voice Feature Management
Content Delivery Network
Step 1: Confirm
Step 2: Design
Step 3: Build & Test
Step 4: Activate
Step 5: Manage
About Us Accessibility Careers Contact Us Cookie Settings Legal Legal Notices Privacy Public Policy Support Canadian Ombudsman
Gender Pay Gap 2018 (UK) Legal (Latin America) Legal Notices (Germany) Modern Slavery Statement 2019 (UK) UK Tax Strategy
© 2021 Lumen Technologies. All Rights Reserved. Lumen is a registered trademark in the United States, EU and certain other countries.