When you request a PDF copy of your bill using Control Center, they're usually ready almost instantaneously. However, if the invoice you order is huge there will be a delay. You can view the status of the bill so you can download the PDF when it is ready.
After you've requested a PDF copy of a bill and download it, you can delete it if you no longer need it. Control Center deletes the PDF after 14 days, but you can delete it sooner if you want to be tidy.
You can change your billing address online for your Lumen Local or Long Distance services using Control Center. Your change will be effective immediately. To change the billing address for other types of services, you submit a billing ticket.