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While most of our products follow our standard process for designing, building, testing, activating your new service, a few products have additional requirements or guidelines. Learn how to prepare for these new Lumen services.

If you no longer need a Lumen Fiber+ Internet service, you can create an order in Control Center to disconnect it.

You can request changes to a Lumen Fiber+ Internet service using Control Center to request changes such as a longer contract term, additional bandwidth or IPs, or switching from your own device to a Lumen-provided device.

Get help configuring, troubleshooting, and managing your Lumen network services.

Once your Lumen Fiber+ Internet service is enabled, you can set up wifi networks for it using Control Center: a corporate network, guest network, or both.

Using Control Center, you can change the WiFi network password for a Lumen Fiber+ Internet service.

Using Control Center, you can enable or disable WiFi networks for your Lumen Fiber+ Internet service.

Learn how to get ready for us to install and activate your Lumen Fiber+ Internet service.

Get help managing Lumen Fiber+ Internet service: access step-by-step articles, support contacts, and more.

Using Control Center you can create an order for Lumen Fiber+ Internet service. Once you place your order, you can track its status online.