Lumen help

VoIP: Overview

Get the most value from your Lumen® VoIP services. For both administrators and users, find step-by-step instructions, videos, and quick reference guides to learn how to install and use your equipment, and make good use of the many features available using VoIP. Our resources will help you with the latest VoIP communication and collaboration tools.

VoIP portal

Installation & equipment


Popular installation topics


Popular equipment topics

Add-on VoIP features

Business Communicator

Contact Center Client

Enterprise Assistant Toolbar

Receptionist Console