Requesting multifactor authentication

Lumen can secure your Media portal domain/parent access group with multifactor authentication (MFA)—referred to as an MFA-enabled domain. Multifactor authentication is applied at the domain level and is inherited by all child access groups.

Once we configure your domain with multifactor authentication, all users with access must enter an authentication code (in addition to their password) when signing in to Media portal. This authentication code is emailed by default to the user’s email for portal notifications immediately after submitting their password, but users can enter a different email in their user profile. Users who prefer to receive authentication codes by SMS text message can alternately enter their mobile number and the SMS domain of their service provider.

To request Media portal multifactor authentication for one or more of your domains, contact your Lumen representative or CDN support.