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Retrieving your LSR/CSR Online portal username or password

If you forget your LSR/CSR Online portal username or password, there are ways to retrieve them. If you forget your username, you can contact your organization's portal administrator. If you forget your password, you can retrieve it online.

Retrieving your password

To retrieve your password:

  1. In the box on the left side of the page, click Forgot your password?.
Password Recovery
  1. Type your username and email address, answer the challenge question, then click Submit.

    The LSR/CSR Online portal emails you a temporary password.

Retrieving your username