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In Hosted Bill Analyst (accessed from Media portal), you can apply filters to your billing data to help narrow the scope of your reports.
As an administrator or a user with the correct permissions, you can change which hierarchy is active in Hosted Bill Analyst (accessed from Media portal); the active hierarchy determines the structure for billing reports.
You can create a custom detail billing report in Hosted Bill Analyst (accessed from Media portal) to review specific factors of your telecom use and expense; create a new report from scratch or copy an existing report.
You set up hierarchies in Hosted Bill Analyst (accessed from Media portal) to reflect your organization's structure, in order to track telecom spending and assign costs across departments.
You can change your Hosted Bill Analyst (accessed from Media portal) user preferences; select the number of items displayed per page, manage notifications, and more.
Using the Tree Builder tool, you can add nodes to a hierarchy in Hosted Bill Analyst (accessed from Media portal) to help you create reports that represent your organization's structure.
You can delete a private hierarchy in Hosted Bill Analyst (accessed from Media portal) any time; you can only delete a public hierarchy if you are the administrator or the administrator gives you permission.
You can run a custom summary billing report in Hosted Bill Analyst (accessed from Media portal) to summarize specific information; copy and edit existing reports or create new ones.
To enhance reporting you can add two descriptions to a service in Hosted Bill Analyst (accessed from Media portal) such as location or general ledger (GL) code.
You can compare up to 12 billing statements side-by-side in Hosted Bill Analyst (accessed from Media portal) to review costs and identify trends.
You can add two descriptions to a phone number in Hosted Bill Analyst (accessed from Media portal), such as who is assigned to the number or where the phone is located.
You can edit an existing billing data filter in Hosted Bill Analyst (accessed from Media portal) when your search parameters or reporting objectives change.
You can edit the description and general ledger (GL) code of a node you created using the Tree Builder tool in Hosted Bill Analyst (accessed from Media portal).
Sometimes when you're running a billing report you'll get an error message that there's no data for the report (a no-data-found error) or that the report couldn't be sent to your SFTP site (an SFTP-delivery failure). These billing report errors are easy to troubleshoot and fix in Hosted Bill Analyst (accessed from Media portal).
After you assign a name and description to an account in Hosted Bill Analyst (accessed from Media portal), you can edit them at any time.
You can reorganize your hierarchy in Hosted Bill Analyst (accessed from Media portal) to reflect changes in your organization or reporting objectives by moving a parent node and its children.
When you need to print or archive a hierarchy or branch for future reference you can export it from Hosted Bill Analyst (accessed from Media portal).
You can move services in a hierarchy to different nodes, split services between nodes, or edit service descriptions in Hosted Bill Analyst (accessed from Media portal).
You can edit an ordered billing report that is not yet complete in Hosted Bill Analyst (accessed from Media portal).
You can allocate a service across multiple nodes in a Hosted Bill Analyst (accessed from Media portal) hierarchy; this helps you accurately assign costs to departments that are sharing a service.