When you create a new hierarchy, it becomes the active hierarchy and any changes to nodes, account assignments, and service assignments only affect that hierarchy.
If you are an administrator or user assigned to the top node, you can change which hierarchy is active. (If you're not the administrator, contact your system administrator.)
You can use hierarchies to structure your data to track your telecom use or spend across different groups and functions of your organization for more informed reporting and analysis:
A hierarchy mirrors the structure of your organization—business units, regional offices, retail outlets, cooperatives, departments, and other reporting groups. The nodes and sub-nodes of a hierarchy form a tree structure, connected in parent-child relationships, representing your organization’s various groups. Split services between nodes to assign costs across multiple groups that share a service.
You can set a hierarchy you create as private (seen only by the person who created the hierarchy) or public (seen by all users in your organization).
Note: Some aspects of working with hierarchies are permission based. For example, you can only edit a node description, move a node to a different level, or remove a node if you are the owner or administrator.
To make a hierarchy active:
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