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Lumen help

Finding your organization's Control Center system administrator

Your organization's Control Center system administrator can reset user passwords, create/delete user profiles, and change user permission levels.

To find your organization's Control Center system administrator:

  1. In the upper-right corner, click your username, then click My Profile.

    Control Center shows your profile. 
My Profile
  1. Click the My System Administrators bar.

    Control Center lists the system administrators for your organization. The people listed here can help you with permissions, password issues, and other questions about Control Center (for this enterprise ID). If no system administrator is listed for your organization or if the contact information is incorrect, contact us. You can also contact your Lumen representative to change the system administrator for your organization.