Menu

Lumen help

Editing a pending report order in Bill Analyst

If you've placed an order for a summary or detail billing report, you can edit it before the order is complete. If you no longer need a report, you can delete the pending billing report order from your list of pending orders.

To edit a pending report order:

  1. From the main menu, select Billing > Invoice Management. 
Invoice Management
  1. From the list of accounts, click the blue hyperlink for the account you want to work with.
Hosted Bill Analyst
  1. Click the Orders tab.
Orders (showing Completed Orders tab)
  1. Click the Pending Orders tab.
Orders (showing Pending Orders)
  1. Select the checkbox next to the order you want to edit, then click Edit Order.
  1. Edit the Order, Order Frequency, Order Format, and Order Delivery sections.
  1. Click Submit Order.