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Lumen help

Signing up for Network-as-a-Service (NaaS)

Network‑as‑a‑Service (NaaS) lets you add and manage Lumen® On‑demand services in Control Center. To sign up, follow one of the processes below. 

 

NaaS adds two‑factor authentication (2FA) to your account during the signup process. When you log in for the first time after signing up, you need to set up 2FA—which may include installing an authentication app (if you don't already have one set up). 

Sign up as a new customer
Sign up as an existing customer with access to Control Center

New customer

To sign up for NaaS On-Demand services as a new customer:

  1. Go to the sign up page. 
  1. Click SIGN UP.
NaaS new user sign up page
  1. Type your business email address, name, and phone number.
NaaS company information page
  1. Select the I'm not a robot checkbox.
  1. Review and acknowledge the Lumen Privacy Notice, then click NEXT.
  1. Check your email and follow the instructions to continue signing up. 
  1. On the Create password screen, type a password and confirm it, then click NEXT.
  1. Type your company name and legal address. 
  1. Read and agree to the Lumen Platform Terms and Conditions, then click SUBMIT.
  1. Click ADD SERVICES.
  1. Review the Control Center Portal Terms and Conditions, then click Agree then SUBMIT.
  1. Control Center opens Add Services. 

    Learn more about On-Demand services
Add Services

Existing customer with access to Control Center

To access NaaS On-Demand services for the first time using your Control Center profile: 

  1. Go to the sign up page. 
  1. Click SIGN IN to sign in to your Control Center account.
  1. Click Select Customer Account, choose the account you want to use, then click USE SELECTED ACCOUNT.  
  1. Read and agree to the Lumen Platform Terms and Conditions, then click SUBMIT. 
  1. Click CONTROL CENTER to access the Add Services page.

    Learn more about On-Demand services

Note: If you can’t click on anything, you’ll need to contact your Control Center system administrator to get NaaS permissions.