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You can view details for any alerts created by you or by users in your organization.

You can view a list of alerts you or users within your access group(s) have created to be emailed when certain situations occur with your services.

You can create alerts in Media portal to receive an email when conditions for your services meet or exceed conditions you specify.

You can enable or disable alerts as needed to start/stop receiving emails when certain conditions are met. Enabling and disabling saves deleting and creating alerts.

You can delete Media portal alerts if you no longer need to be notified when the alert conditions are met.

Rather than deleting an alert and creating a new alert, you can edit an alert to change the criteria for receiving emails or to change the email address(es) where Media portal sends the alert.

From viewing real-time metrics and managing alerts to getting help using Media portal APIs, we offer many valuable tools to help you manage your Lumen CDN and Vyvx services.

After creating a notification setting for a user in Control Center, you can edit it to change contact information, delivery method, or to activate/disable the setting.

Using Control Center, you can create a notification setting to be alerted to billing, repair ticket, and scheduled maintenance changes for Lumen billing accounts and/or services in your organization.

As a Control Center system administrator, you can view a list of notifications set up for your organization: billing, repair tickets, and scheduled maintenance for Lumen services.

If you no longer need a notification setting for alerting you about Lumen billing, repair ticket, or scheduled maintenance changes, you can delete it from Control Center.

You can view a list of notification settings (billing, repair ticket, and scheduled maintenance for your Lumen services) for your Control Center profile.

After creating a notification setting in Control Center, you can edit it to change contact information, delivery method, or to activate/disable the setting.

If you no longer need a notification setting for alerting a user about Lumen billing, repair ticket, or scheduled maintenance changes, you can delete it from Control Center.

Using Control Center, you can create a notification setting to be alert someone in your organization to billing, repair ticket, and scheduled maintenance changes for Lumen billing accounts and/or services.

If you no longer need a threshold alert for a service, you can delete it from the Network Visibility dashboard so you don't get notifications for it anymore.

If you want to change the conditions or delivery for a threshold alert on a Lumen service, you can edit the alert in Network Visibility. For example, you can change the utilization threshold from 50% to 75% or change the email address(es) Control Center sends a threshold alert to.

In Network Visibility, you can create threshold alerts (watches or warnings) to be notified when a Lumen service exceeds a specific metric. The performance metrics you can be alerted for vary based on the service you select.

You can view a list of the alerts and notifications you've requested within Control Center. You can then add or change your notification settings.

Depending on your permissions, you can turn account notifications on and off in Control Center. You can also tell us how you want to be notified, by email or text, and which accounts are most important.