Using Control Center, you can create a notification setting to be alert someone in your organization to billing, repair ticket, and scheduled maintenance changes for Lumen billing accounts and/or services.
If you no longer need a utilization-based threshold alert with Lumen® Dynamic Capacity®, you can delete it from Control Center. Deleting the utilization-based threshold alert means that Control Center will no longer trigger Dynamic Capacity that the service meets that utilization threshold.
Using Control Center, you can set threshold alerts for services and automatically trigger Lumen Dynamic Capacity when utilization reaches a specific percentage. You can specify 2x or 3x your subscribed bandwidth or specify that Control Center automatically selects the option based on utilization.
Using Control Center, you can edit a utilization-based threshold alert with Lumen Dynamic Capacity. You can change the bandwidth triggered, when the threshold alert triggers Dynamic Capacity, or the email address notified when Dynamic Capacity is triggered.
In Network Visibility, you can create threshold alerts (watches or warnings) to be notified when a Lumen service exceeds a specific metric. The performance metrics you can be alerted for vary based on the service you select.
If you want to change the conditions or delivery for a threshold alert on a Lumen service, you can edit the alert in Network Visibility. For example, you can change the utilization threshold from 50% to 75% or change the email address(es) Control Center sends a threshold alert to.