Lumen help
To make submitting wholesale orders to Lumen easier, you can create order templates in Control Center from OLOF and DTFO orders.
If you no longer need an order template you created, you can delete it from Control Center.
You can view a list of templates you've created for submitting wholesale orders to Lumen for processing.
For Lumen E-Line, E-Access, and Dedicated Internet Access services, you can request quotes for multiple addresses simultaneously (bulk quoting) using Control Center.
After you request pricing for services, you can use an existing quote (or quotes) to place an order for new Lumen services in Control Center.
You can update a quote in Control Center and get new pricing if things changed after you created the quote.
Using Control Center, you can view the status of cross connect requests you've submitted to Lumen. Along with the status, you can also view details for each request.
Using Control Center, you can request a new cross connect or modify an existing cross connect purchased from Lumen.
You can add phone numbers to your Lumen SIP trunk service using Control Center.
You can disconnect phone numbers from a Lumen SIP Trunk phone service using Control Center.
Using Control Center, you can place an order for a complex toll-free route plan for a Lumen® 1+ Switched and Toll Free service.
Using Control Center, you can order an ANI for your 1+Switched service.
After you receive an email letting you know the toll-free numbers you reserved are available, learn how to place the order using Control Center. You can place an order for random toll-free numbers without reserving them first.
You can use Control Center to submit a request to move Lumen Toll-Free, IQ Networking, or Private Line services to a different address.
To help you manage Lumen orders, you can change your default order status view in Control Center—to another saved view, to a new view, or to the default view for Control Center.
You can learn how to submit a request in Control Center to add new Lumen Toll-Free, IQ Networking, and Private Line services.
You can use Control Center to make changes to existing Lumen Toll-Free, IQ Networking, or Private Line services.
You can filter, sort, or search through all of your orders to find the one you are looking for.
If you no longer need a saved view of Lumen orders for your organization, you can delete it from Control Center.
After you create a saved view of Lumen orders in Control Center, you can edit the view to adjust the columns shown for the view or advanced filters applied (such as the location, order ID, or billing account number).