Lumen help
To view and manage security solutions, such as Lumen Adaptive Network Security and Lumen DDoS Hyper, you need to sign in with two-factor authentication. To use two-factor authentication, you must first download and set up an authenticator app.
If a user in your organization no longer needs to access Lumen Security services, you can remove two-factor authentication (2FA) from their Control Center user profile.
As a Control Center system administrator, you can reset the two-factor authentication (2FA) for users in your organization. Typically, you reset a user's 2FA if they have trouble authenticating, need to reinstall their authentication app, or if they want to change devices used for authentication.
As a Control Center system administrator, you can add two-factor authentication (2FA) to a user's profile so the user can view and manage Lumen security services.
From managing users and accounts to managing your company profile, the Admin section of Control Center helps keep you organized.
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