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You can use Usage Analyst (accessed from Control Center) to review and evaluate telecom use patterns and trends across your organization; generate standard or custom summary and detail reports and organize report data to reflect your organization's structure.

Learn how to use Bill Analyst (accessed from Control Center) to create and run summary and detail billing reports to analyze your telecom spend.

You need to maintain your available storage space for reports in Usage Analyst; find your maximum storage limit and remember to delete old reports.

Sometimes when you’re running a billing report you'll get a no data found or SFTP delivery failure error message in Usage Analyst. These use report errors are easy to troubleshoot and fix.

You can use Usage Analyst (accessed from Control Center) to review and evaluate telecom use patterns and trends across your organization; generate standard or custom summary and detail reports and organize report data to reflect your organization's structure.

Performance and topology application reports are available through Control Center. If you have Lumen Private Port or Enhanced Port service, use it to analyze your network performance.

You access the Security Solutions portal by signing in to Control Center with your two-factor authentication, then accessing the Security Solutions Analytics reports. The Security Solutions portal provides reporting for Lumen Adaptive Network Security and Adaptive Threat Intelligence.

Control Center offers a range of reporting options to help you ensure your services are running at top performance.

Using Control Center, you can request many different types of reports for your Lumen Wholesale toll-free service. In addition to the variety of reports listed above, Control Center lists the reports you requested. You can also schedule reports to run on a regular basis.

Using Control Center, you can view and download call detail records (CDRs) for your Lumen services.

In Control Center, you can use a trunk utilization report to get data and statistics for your Lumen toll-free numbers in near real time. Call record use data is broken out by daily, hourly, monthly, weekly, and busy hour.

Using Control Center, you can download a coverage report for Lumen Voice Complete. The coverage report lists where Voice Complete service is available—which will help you submit orders to add service at additional locations.

You can run service reports for your Lumen 8XX, ANI, and Calling Card services; Control Center offers a variety of reports.

Using Control Center, you can view a utilization report for trunk groups for Lumen Voice Complete. The report lists each of your Voice Complete trunks along with traffic utilization data. Select trunk groups (up to 3 at a time) to show a graph of the utilization over time.

Using Control Center, you can access call volume for a Lumen Voice Complete service by viewing a busy-hour report. Report times are shown in GMT.

Use Control Center to view reports you requested for Lumen wholesale services such as 8XX, ANI, or Card.

You can request an email alert from Usage Analyst when a billing report you've ordered is ready for viewing.

You can schedule recurring monthly detail reports in Usage Analyst so you automatically receive them; select the delivery format and how you and your colleagues will be notified when a report is ready.

You can view a standard detail use report in Usage Analyst (accessed from Control Center) to evaluate underlying patterns in your Lumen voice services data; select from a variety of standard detail use reports.

You can order a standard detail use report in Usage Analyst to take a deeper dive into your telecom use data; choose from a variety of standard detail reports.