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You can regenerate the secret text string for an API security key (e.g., if the old secret has been compromised).

You can view details for an Object Storage location—including the buckets for the location.

You can add a user to an Origin Storage account.

You can view a list of the Object Storage locations for an access group and SCID. From the list, you can then view details for a location.

You can view details for an Origin Storage account, including the location, content management services, and users.

You can view a list of Origin Storage accounts for a SCID. From the list, you can then view details for an account, add users to the account, deactivate users, or reset a user's password.

If a user no longer needs access to an Origin Storage account, you can deactivate the user.

You can reset a user's password for an Origin Storage account if the user forgets their password or if you want to change it for security reasons.

Lumen offers two storage products: Origin Storage (file-based—FTP) and Object Storage (request-based—HTTP). Learn how to use Media portal to manage your storage accounts and locations.

If you no longer need Lumen to work on a support ticket (or your issue has been resolved), you can close the ticket in Media portal.

If you need to request a change to your CDN or Vyvx service or report a problem with your service, you can open a support ticket in Media portal.

You can update an open Media portal support ticket to change your contact information, add notes for Lumen, or to upload an attachment to help us work on your ticket.

You can view the status of open and recently closed support tickets for your CDN and Vyvx services in Media portal.

Use Media portal to create and manage support tickets for your CDN and Vyvx services. With a support ticket, you can request changes to your services or report problems with your service.

You can view a list of Media portal roles for your organization: the default roles for Media portal and any created by your organization.

You can update the details for an API security key, such as changing the person responsible for the key, updating the name for the key, updating the role for the key, or adding notes to the key.

As a Media portal administrator, you can mimic the portal experience of another user in your organization. Typically, you mimic another user to verify (or troubleshoot) the access and permissions for another user.

As a Media portal administrator, you can create and manage CDN API security keys for your organization. You create a key for a specific access group and role. From there, Media portal generates a key ID and a secret text string which you use to make API requests.

If you no longer need an API security key, you can delete it from Media portal.

If you're a Media portal administrator, you can create new users for your organization, assign permissions to them, and select the services they're able to manage.