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If you need to request a change to your CDN or Vyvx service or report a problem with your service, you can open a support ticket in Media portal.

You can update an open Media portal support ticket to change your contact information, add notes for Lumen, or to upload an attachment to help us work on your ticket.

You can view the status of open and recently closed support tickets for your CDN and Vyvx services in Media portal.

Learn how to make API calls to retrieve configuration information for Lumen CDN services associated with an access group, service component identifier (SCID), or network identifier (NI).

Learn more about Media portal API error responses and their associated HTTP status codes.

Learn how to make Media portal API calls to request invalidation, request origin invalidation, and to check the status of an invalidation request.

Learn how to make API calls to get active status, get service status, and get service history. Learn more about Vyvx state and ingress state response definitions.

Access sample API code in various programming languages so you can make API calls.

Learn how to make API calls to return service details for supplied identifiers such as services under an access group, NIs under a SCID, NI details, or content analytics hierarchy for an access group.

Learn how to make API calls to request information about your API keys.

Learn how to make API calls to create or delete a virtual host and how to create, update, or delete user accounts for your Origin Storage service.

Learn how to make API calls to create, retrieve, update, and delete resource groups. Also learn how to update resource group order.

Learn how to make API calls to create, retrieve, and delete token definitions.

Learn how to make API calls to retrieve and update origin definitions.

Learn how to make API calls to create, retrieve, and update cache control configuration groups to set up a cache control header override.

Learn how to make API calls to create, retrieve, and update content manipulation groups to set up the query string handling mode.

Learn how to make API calls to create, retrieve, and update access control configuration groups. This lets you set up geo-blocking and token authentication.

Learn how to make API calls to retrieve and delete configuration groups. This includes access control, cache control, and content manipulation.

Learn how to make API calls to add, retrieve, and remove aliases.

Learn how to make API calls to create, retrieve, deactivate/delete, and reactivate properties.