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Learn now to prepare for your hot-cut coordinated event, including how Lumen schedules the event and who you should include to help ensure it's successful.

If you have trouble with your service, learn how to open a repair ticket to have us look into the issue. You can also report chronic issues and request a reason for outage if Lumen caused the issue.

Learn how to prepare your equipment room so Lumen can install your new services.

Learn how to get additional help in your area while we're installing or activating your new Lumen services.

Learn more about managing third-party cross connects with Lumen and how to request disconnects.

Learn how to select the best local and technical contacts to help us work with you to install and activate your new Lumen services.

Learn how we confirm the details of your order, design a solution to meet your needs, build and test the service, activate your new service, and help you manage your new service. Use these guides to help you get ready for each phase.

Learn how to manage and get support for your Lumen Vyvx services. From contacts in our Technical Operations Center to getting billing support, we've got you covered.

Learn how to get ready for your Lumen Dynamic Connections (Ethernet) service and how to avoid issues while activating your new service.

Learn how to get ready for us to set up your Lumen Solutions for Microsoft Teams service.

As we migrate you to the Lumen network, use this guide to follow the process step by step and to know where we'll need your help.

Your Lumen transport service is ‘plug and play’ and is designed to function as soon as you are correctly connected to the Lumen demarcation. If you've connected to the demarcation and your service is not up and running, use this guide to troubleshoot.

Use this guide to help you through your activation and to ensure you can begin using your new Lumen services as quickly as possible.

Learn how to get ready for your Lumen SASE Solutions service and how to avoid issues while activating your new service.

Learn how to get ready for your Lumen Dynamic Connections (IP VPN) service and how to avoid issues while activating your new service.

Learn more about how to manage your service in APAC, learn about additional services available in APAC, contact Lumen for help, and more.

Control Center gives you access to critical business information anytime, day or night, and provides a flexible way for you to view your invoices, submit repair tickets, or check the status of an order. Learn how to sign up for Control Center and how to sign in to manage your Lumen services.

Learn more about how to manage your service in North America, learn about additional services, contact Lumen for help, and more.

Learn how to prepare for your Lumen SD-WAN with Versa Networks service, schedule activation for your service, and get help after your service is up and running.

As we set up your Lumen SD-WAN with Cisco Meraki service, use this guide to follow the process step by step and to know where we'll need your help.