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Lumen help

Updating Ethernet On‑Demand bandwidth

Using Control Center, you can change the bandwidth of an existing Lumen® Ethernet On‑Demand connection to fit your needs. You can update bandwidth on connections:

  • Between two of your locations.

  • Between your location and AWS and AWS to AWS. Bandwidth cannot be upgraded above the AWS bandwidth. Work with AWS to upgrade your AWS bandwidth. 

  • With Azure. Azure only allows bandwidth upgrades. Go to the Azure portal and sign in to upgrade the bandwidth on your ExpressRoute circuit. 

  • With Azure Gov. Azure only allows bandwidth upgrades. Go to the Azure Gov portal and sign in to upgrade the bandwidth on your ExpressRoute circuit.

  • With Google. 

  • With Oracle. Before you update the bandwidth, go to the Oracle Cloud page and sign in to change the OCID bandwidth. 

  • With Oracle Gov. Before you update the bandwidth, go to the Oracle Gov Cloud page and sign in to change the OCID bandwidth.

To update bandwidth: 

  1. In the Services widget on the homepage, select Ethernet On-Demand from Find by Product or Service Tool.
  1. Click the   icon in the Actions column next to the connection you want to update, then click Service Details. 

    Control Center shows the Service Details page. 
  1. Click Manage Service. 

    Control Center shows the Manage Service page. 
  1. Select Update Bandwidth from the action menu. 

    Control Center shows bandwidth options.
  1. Select the new bandwidth, then click CONTINUE. 
  1. Review the service details, then click SUBMIT ORDER. 

    The new bandwidth takes effect when provisioning is successful.