Menu

Lumen help

Retrieving your Control Center username or password

Retrieving your password

To retrieve your password:

  1. Click Forgot username/password.
Forgot Username or Password
Forgot Username or Password (showing Forgot Password selected)
Forgot Username or Password (showing security question)
Control Center password email
  1. Type your username and temporary password, then click SIGN IN.

    Control Center prompts you to choose a new password.
Control Center Reset Password

Retrieving your username 

To retrieve your username:

Forgot Username or Password
Forgot Username or Password (showing Forgot Username selected)
Control Center username retrieval email