Lumen help

Disconnecting a Fiber+ Internet service

To disconnect a Fiber+ Internet service:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Network, Security, and Communications box, click Fiber+ Internet.

    Control Center shows all Fiber+ Internet services on the enterprise ID.
  1. When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.

    Control Center shows details for the Fiber+ Internet service you selected.
Service Details (showing Fiber+ Internet service detail)
Disconnect Service (showing Fiber+ Internet)