Lumen help

Changing your LSR/CSR Online portal password

For security reasons, you shouldn't share your password with anyone. At any time, you can change your password to help ensure your user profile remains secure.

To change your LSC/CSR Online portal password:

  1. Click the My Profile tab, then click the Password Reset subtab.
My Profile tab (showing Password Reset subtab)
  1. In the Current Password field, type your current password.
  1. In the New Password and Confirm Password fields, type your new password.
  1. Click Change Password.

    The LSR/CSR Online portal changes your password. You'll use your new password the next time you sign in.