Lumen help

Readiness: Lumen® SD-WAN with Versa Networks

Benefits of your SD-WAN solution

Scheduled activation for managed SD-WAN services

Your service-delivery partners

Customer care manager (CCM)

SD-WAN project manager (SD-WAN PM)

Technical design engineer (TDE)

SD-WAN build team

SD-WAN activations team

What to expect during the process

Preparing for a successful activation

Before scheduling the activation

Scheduled activation SD-WAN PM support

Scheduled activation: steps to success

Production support

Bill start date for SD-WAN customers

Troubleshooting common problems

Customer not ready policy

Customer cancellation policy

Portal training and self-help tools