If you are still having issues after trying to diagnose the problem or if you need to request a final patch, open an activation ticket using Control Center. Our goal is to review your ticket and respond within four hours.
Learn how to create an activation ticket online
If you can't open a ticket online, please call us. Agents are available 24x7, Monday–Friday.
If you need to schedule activation support, please contact your customer care manager to coordinate the activation.