Lumen help

Retrieving a parked call on your phone (VVX 50x/60x series)

To retrieve a parked call on any phone:

  1. From any phone, tap the Retrieve soft key. (You may need to tap the More soft key to get to the Retrieve soft key.)
  1. When prompted, enter the extension the call was parked on, followed by the # key.

    The phone retrieves the call from the cloud.
park retrieve