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VoIP: Receptionist Console

Lumen® Receptionist Console is a carrier-class attendant console developed specifically for hosted environments. It is used primarily by receptionists or phone attendants who screen inbound calls. The Receptionist Console offers

  • an easy-to-use, web-based interface
  • ergonomic design that follows the natural flow of a call from the left to the right of the screen
  • adheres to professional call handling as critical information is available in realtime

Getting started

Making and managing calls

Using the Contacts pane

Receptionist Console videos

Quick reference guide