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VoIP: Receptionist Console

Lumen® Receptionist Console is a carrier-class attendant console developed specifically for hosted environments. It is used primarily by receptionists or phone attendants who screen inbound calls. The Receptionist Console offers
 

  • an easy-to-use, web-based interface
  • ergonomic design that follows the natural flow of a call from the left to the right of the screen
  • adheres to professional call handling as critical information is available in realtime
VoIP Receptionist Console VoIP Receptionist Console

Getting started

Making and managing calls

Using the Contacts pane

Receptionist Console videos

Quick reference guide