Lumen help

Managing busy lamp fields on your phone (VVX 50x/60x series)

Viewing a busy lamp field

Line keys programmed as busy lamp fields fall below your private lines and are identified by a silhouette icon. Your phone will have one or two private lines and are identified with your extension and handset icon. 

busy lamp field

Answering a busy lamp field

To answer an incoming call from a busy lamp field:

  1. Tap the Pickup soft key or tap the busy lamp field line.

Using a busy lamp field key