Lumen help

Editing a pending billing report order in Bill Analyst

To edit a pending billing report order:

  1. Click Billing, then click Bill Analyst
Bill Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH BILL ANALYST.

    Control Center opens Bill Analyst on a new tab.
Bill Analyst (showing Home tab)
Orders (showing Completed Orders tab)
Orders (showing Pending Orders tab)
  1. Select the checkbox next to the order you want to edit, then click Edit Order.
  1. Edit the Order, Order FrequencyOrder Format, and Order Delivery sections.
  1. When you're done, click Submit Order.