Lumen help
Paying an invoice online
Make a one-time payment or set up automatic payments with AutoPay. You can pay by credit card or bank account. Not only is paying online convenient, but it also gets you an immediate record of your payment.
- paying by bank account—checking or savings account
- paying by credit or debit card—Visa, MasterCard, or Discover (Sorry, we don't accept American Express.)
- enrolling in AutoPay—recurring, automatic payment
Note: You can make payments in Control Center in U.S. dollars (USD) only. For payments in other currencies, please pay by mail or by calling 877‑453‑8353.
Once you make a payment, you'll see it listed in the list of scheduled payments. You can also cancel a scheduled payment.
Ready to go paperless? In addition to making payments online, you can view an invoice online (including past invoices) rather than receive a paper copy. Learn how to sign up for paperless delivery
Need help keeping track of your Lumen invoices? You can set up notifications in Control Center so you'll always be aware of billing-related activities to your account(s).
Not quite right?
Try one of these popular searches:
Explore Control Center
Top 10 articles
- Signing in to Control Center
- Retrieving your username or password
- Creating a new user
- Adding accounts to an enterprise ID
- Creating a repair ticket
- Creating a disconnect request
- Deactivating or reactivating a Control Center user
- Editing a notification setting
- Paying an invoice online
- Viewing an invoice
- Topics covered on this page:
