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Deactivating or reactivating a Control Center user

To deactivate or reactivate a Control Center user:

  1. Click Admin, then click Users.

    Control Center lists the users for your organization. Users with additional permissions or roles have icons next to their username: system administrators (
    ), security users (), VoIP users ().
Users
  1. Search for the user by doing one of the following:

    • Scroll through the list of users. If you have more than 20 users, use the arrows at the bottom of the page to navigate between pages.

    • Start typing part of the user's first name, last name, or username in the Search field. (Control Center filters the user list as you type.)
  1. When you find the user, click the row for the user.

    Control Center shows profile information for the user
    .
View User Profile
  1. In the Status field, do one of the following:

    • To deactivate the user, move the toggle from Active to Deactivate.

      Control Center changes the status of the user profile to Inactive.

    • To reactivate the user, move the toggle from Inactive to Reactivate.

      Control Center changes the status of the user profile to Active.