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Creating a new Control Center user

To create a new Control Center user:

  1. Click Admin, then click Users.

    Control Center lists the users for your organization. Users with additional permissions or roles have icons next to their username: system administrators (
    ), security users (), VoIP users ().
Users
  1. Click Create New User.
Create New User (showing User Details)
Create New User (showing Account Groups)
  1. From the list of account groups, select account groups to assign to the user: 

    • To assign an account group to the user, click the checkbox on the row for the account group.

    • To assign all groups to the user, click the checkbox on the gray bar (above the column of checkboxes).
  1. Click Save.

    Control Center opens the Accounts section and lists accounts assigned to the user based on the account groups you assigned in the Assigned Accounts section.
Create New User (showing Accounts)
  1. Click the down arrow on the right end of the Unassigned Accounts section to expand it, then select accounts to assign to the user: 

    • To assign an account to the user, click the checkbox on the row for the account.

    • To assign all groups to the user, click the checkbox on the gray bar (above the column of checkboxes).
  1. Click Save.

    Control Center opens the Permissions section.
Create New User (showing Permissions)
  1. Select the permissions you want to assign to the user:

    • To add individual permissions, click the checkbox on the row for the permission.

    • To add permissions for a whole section (e.g., Billing), click the checkbox on the gray bar for the section (above the column of checkboxes).

    • To make the user a system administrator, click the System Administrator toggle to turn it on. (System administrators have access to all permissions.)
  1. When you're done, click Save.