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Creating a new Control Center user

To create a new Control Center user:

  1. Click Admin, then click Users.

    Control Center lists the users for your organization. Users with additional permissions or roles have icons next to their username: system administrators (
    ), security users (), VoIP users (), users with two-factor authentication ().
Users
  1. Click Create New User.
Create New User (showing User Details)
Create New User (showing Accounts)
  1. Click Save.
  1. Click the Permissions section to expand it.
Create New User (showing Permissions)
  1. Select the permissions you want to assign to the user:

    • To clone permissions from another user, select a user from the Select User to Clone Permissions list, then click CLONE PERMISSIONS.

    • To add individual permissions, click the checkbox on the row for the permission.

    • To add permissions for a whole section (e.g., Billing), click the checkbox on the gray bar for the section (above the column of checkboxes).

    • To make the user a system administrator, click the System Administrator toggle to turn it on. (System administrators have access to all permissions.)
  1. When you're done, click Save.