Lumen help

Retrieving and downloading an order in Bill Analyst

To retrieve and download an order:

  1. Click Billing, then click Bill Analyst
Bill Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH BILL ANALYST.

    Control Center opens Bill Analyst on a new tab.
Bill Analyst (showing Home tab)
Manage Statements
Orders (showing Completed Orders tab)
  1. From the Report Type list, select the type of report you want to download. For example, select All Statements (to view all ordered statements), Summary Reports (to view all ordered summary reports), or Detail Reports (to view all ordered detail reports). In our example, we selected All Statements.
Orders (showing Completed Orders tab and All Statements selected)
  1. On the row for the report or statement you want to download, click the report name link in the Document column (the first link in the table cell).