Lumen help
Control Center: Usage Analyst
You can use Usage Analyst in Control Center to dig into your use data for Lumen voice services. Create summary and detail reports to identify patterns in your telecom use; add filters to standard and custom reports to help analyze trends in the data.
You can order reports and have them set up to be delivered to you in Usage Analyst or to a secure file transfer protocol (SFTP) location. You'll also want to learn about hierarchies, which help you organize your data in alignment with your organization's structure to create more insightful reports.
- Click Reports, click Voice Reports, then click Usage Analyst.
- Click the icon on the right side of the row for the account you want to view.
Control Center opens Bill Analyst in a new tab.
- On the blue bar, click View: Bill Analyst, then click Usage Analyst.
Exploring Usage Analyst
Getting started
Summary use reports
Detail use reports
Ordering use reports
Filters
Hierarchies and nodes
- Creating a new hierarchy
- Activating a hierarchy
- Deleting a hierarchy
- Exporting a hierarchy
- Viewing the change history for a hierarchy
- Splitting services across nodes
- Moving an account to a different hierarchy level
- Adding a node to a hierarchy
- Moving a node
- Editing a node description
- Moving a service to a different hierarchy level
- Removing branches
- Topics covered on this page:
