Lumen help

Viewing a pending use report order

To view a pending use report order:

  1. Click Monitoring, click Voice Reports, then click Usage Analyst
Usage Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.

    Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)  
Usage Analyst (showing Home tab)
Orders (showing Completed Orders tab)
Orders (showing Pending Orders tab)
Orders (showing Pending Orders)